Terms of Service

Last updated: May 23, 2026

This website is operated by SNR Medaka USA. Throughout the site, the terms “we,” “us,” and “our” refer to SNR Medaka USA.

By visiting our website and/or purchasing products from us, you agree to be bound by the following Terms of Service, including all policies referenced on this website.

If you do not agree to these Terms, please do not use our website or services.

1. Online Store Terms

By using this site, you confirm that you are at least the age of majority in your state or country of residence, or that you have permission from a parent or guardian.

You may not use our products or website for any illegal or unauthorized purpose.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

Prices, product availability, and services are subject to change without notice.

We reserve the right to limit or cancel orders at our discretion, including orders that appear fraudulent, abusive, or intended for resale.

3. Product Information

We do our best to accurately display product photos, videos, colors, and descriptions. However, actual appearance may vary depending on lighting, monitor settings, outdoor conditions, water conditions, age, genetics, and environment.

Medaka fish are living animals, and variations in color, pattern, finnage, body shape, growth rate, and trait expression are natural.

Imported fish may experience stress during shipping and acclimation. We cannot guarantee future breeding performance, coloration changes, or long-term survival after arrival.

4. Live Fish Sales

By purchasing live fish, eggs, plants, or other livestock from SNR Medaka USA, you acknowledge the risks associated with shipping live animals.

Customers are responsible for properly acclimating and caring for livestock upon arrival.

We reserve the right to delay or cancel shipments due to weather, carrier issues, or animal health concerns.

Our Dead on Arrival (DOA) policy applies only under the conditions stated in our official DOA policy page.

5. Shipping

Shipping carriers and delivery timelines are outside of our direct control. We are not responsible for delays caused by carriers, weather conditions, routing issues, or incorrect addresses provided by customers.

Customers are responsible for monitoring tracking information and receiving packages promptly upon delivery.

6. Billing and Account Information

You agree to provide accurate and current billing, shipping, and contact information.

We reserve the right to cancel orders if inaccurate or suspicious information is provided.

7. Third-Party Services

Our website may contain links or integrations with third-party services, including Shopify, payment processors, analytics providers, and social media platforms.

We are not responsible for the content, policies, or practices of third-party websites or services.

8. Intellectual Property

All content on this website, including logos, branding, photos, videos, product descriptions, graphics, and text, is the property of SNR Medaka USA unless otherwise stated.

Unauthorized use, copying, reproduction, or redistribution is prohibited.

9. Limitation of Liability

SNR Medaka USA shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products, website, or services.

All products and services are provided “as is” without warranties of any kind, except where required by law.

10. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of the website after changes are posted constitutes acceptance of those changes.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United States and the State of North Carolina.

13. Contact Information

SNR Medaka USA
9099 Mail Service Center
ACP 2539
Raleigh, NC 27699 USA

Email: snrmedaka@gmail.com
Website: https://snrmedaka.us